Refund policy

Refund Policy

All sales are final. Because our products are natural herbs, superfoods and consumables shipped internationally, we do not accept returns and we do not offer refunds.

If There Is a Problem With Your Order

We care about every order. If something is wrong, we will do our best to make it right. Please contact us within 7 days of delivery if:

• Your order arrived damaged
• You received the wrong item or the wrong amount
• An item is missing from your order

Email us at ChavonFord@FordsHerbalDoulaServices.com with your order number and clear photos of the package and the products. We will review your request and work with you on a fair solution, such as a replacement.

Lost or Delayed Packages

All orders ship by DHL Express with full tracking. If your tracking shows a problem or your package has not arrived, contact us and we will work with DHL to resolve it.

Wrong Address

Please check your shipping address and email before you check out. We are not responsible for orders sent to an incorrect address entered at checkout.