About Us
Who is behind Fords Herbal?
Fords Herbal is run by the Ford family. Chavon Ford holds a Bachelor of Science in Pre-Med/Biology from Fisk University and a Master of Science in Therapeutic Clinical Herbal Medicine from Maryland University of Integrative Health. Chavon and Tim are both certified in permaculture and run their own organic farm in Tanzania.
Where do your products come from?
Everything is grown or sourced in Tanzania, East Africa, and shipped from Dar es Salaam. 100% natural.
Shipping
Where do you ship?
The US, Canada, the UK, the EU, Africa and the Caribbean.
Will I pay customs or duties?
No. All duties and taxes are prepaid. You pay nothing on delivery.
How does shipping work?
Orders ship by DHL Express with tracking. Shipping is priced by box weight at checkout. Please provide and ensure that your email address is correct so there are no delays with your order.
Orders
Do you sell wholesale?
Yes. Our products come in wholesale sizes. Contact us for larger orders than what's listed.
How can I pay?
Credit or debit card, Shop Pay, and PayPal.
Do you offer refunds?
All sales are final and we do not offer refunds. If there is any issue with your order, contact us and we will do our best to rectify the situation.
Why does my email matter?
Please make sure you enter your correct email at checkout. Your order confirmation and DHL tracking are sent there.
Who do I contact with questions?
For any questions or help with your order, email ChavonFord@FordsHerbalDoulaServices.com.
Services
Do you offer consultations?
Yes. Book a one-on-one clinical herbal consultation on our Consultations page.
How do I join the Herbal Academy?
Visit the Herbal Academy page for course details and enrollment.